Privacy Policy
This Privacy Policy explains what information Krewseven collects when you visit our site or place an order, and how we use and protect it.
Information We Collect
When you place an order or create an account, we collect:
- Your name, email address, and phone number
- Shipping and billing address
- Order details (items purchased, size, quantity)
- Basic payment confirmation (we do not store your full card number — payments are processed securely by our payment providers)
We also automatically collect some technical information, such as your IP address, browser type, and pages visited, through cookies and similar technologies used by our store platform.
How We Use Your Information
We use your information only to:
- Process and fulfill your orders
- Communicate with you about your order (confirmations, shipping updates, and customer support)
- Handle returns, exchanges, and refunds
- Improve our website and prevent fraud
We do not send marketing emails or newsletters. The information you provide is used strictly for order-related communication.
Cookies
Our site uses cookies to keep your shopping cart working, remember your session, and understand how visitors use our site. You can disable cookies in your browser settings, though some parts of the site (like checkout) may not work properly without them.
Who We Share Your Information With
We only share your information with the third parties needed to run our store and fulfill your order:
- Payment processors (such as PayPal, WooPayments, and ATH Móvil) to securely process your payment
- Shipping carriers to deliver your order
- Our print-on-demand fulfillment partner, for items that are produced and shipped on our behalf
We never sell your personal information to third parties.
How Long We Keep Your Information
We keep your order information for as long as needed to comply with tax, accounting, and legal obligations, and to assist with any future returns, exchanges, or customer service requests.
Your Rights
You can request access to, correction of, or deletion of your personal information at any time by emailing us at julio@krewseven.com. We’ll respond as soon as we can.
Children’s Privacy
Our site is not directed at children, and we do not knowingly collect personal information from anyone under 18.
Security
We take reasonable steps to protect your information, including using trusted, secure payment providers so that your card details never pass through or get stored on our servers.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at julio@krewseven.com.